POSITION PURPOSE

The Resident Director (RD) is a live-in professional who facilitates, creates, maintains and promotes a safe and secure residential community supporting the learning mission of The Evergreen State College and enhancing residents' academic and personal development. The RD supervises Resident Assistants (RAs) in Residential and Dining Services, coordinates their job responsibilities, oversees programming, conduct, and has budgetary responsibility dependent on the size of the RA staff assigned. When on-call, this position is responsible for the entire residential system and serves as the emergency responder, directing all on-call/support student staff and a resident population of approximately one thousand. The RD works collaboratively with other ResLife professional staff and has opportunities to participate in student affairs and academic committees.

ESSENTIAL FUNCTIONS

RA Staff Management:

• RD's provide supervision and leadership for RA staff through weekly individual meetings, on-going performance reviews, regularly scheduled staff meetings, and in-service training, ensuring area staff is meeting job expectations.
• Promote and facilitate the establishment of a safe, welcoming environment for residents.
• Ensure the RA staff actively participates in developing community with their residents, as per ResLife expectations.
• Supervise RA staff to be attentively curious of their residents and to persistently pursue a healthy living-learning environment for each resident.
• Supervise RA staff in the coordination of educational, social, and recreational programs that complement Evergreen's academic mission.
• Supervise the RA staff to encourage residents' self-responsibility, while honoring the philosophy of the Evergreen Social Contract and Residential and Dining Policies.
• Manage area discretionary budget ensuring control and accountability of funds.
• Maintain on going written individual performance assessments on all reporting student staff, conducting appropriate discipline when needed.
• Write evaluations of RA staff.

RD On-call:

• The RD is responsible to be on-ca11 an average of three (3) times per week.
• The RD is responsible for carrying the on-duty bag to include the on-duty radio, on-duty cell phone and their PDA’s.
• The on-call RD responsibilities include, but are not limited to, responding to emergencies, troubleshooting Residential and Dining Services and resident concerns, and performing follow-up investigations where necessary.
• Remain on campus while on duty at all times with the exception(s) during campus break periods when a 20-minute physical response presence to the campus can be maintained.
• Ensure the two On-Call RA positions are on-duty. This includes producing an accurate schedule and distributing it, in a timely fashion, to all appropriate Evergreen staff and offices.
• Ensure the on-call. RAs proper handling of all on-call equipment including but not limited to; duty keys, radios, pagers, resident room keys, check ins/outs, room transfers, and resident room consolidations.
• Assist all staff and residents when requested, maintaining a five-minute verbal response time to all communiqués using appropriate communication equipment (cellular phone, pager, and/or radios).
• Supervise and support the two on-call RAs (on-duty). Ensure the on-call RAs check-in, perform their walkthroughs, attend the on-call staff meeting, spend time being present in the Residential and Dining community, and complete administrative tasks.
• Check-in with Police Services at the beginning of each shift, weekdays at 4:30 p.m. and weekends/holidays at 10:00 a.m. Attend the evening on call staff meeting, attend the end of shift debrief meeting, and assist the on-call RA' s with their final Residential and Dining Services walkthrough.
• Respond to questions and concerns raised by resident’s parents and family members as allowable by FERPA.
• Assist and support all Student staff working in Residential and Dining Services, including but not limited to, the following; the Prime Time Advising Student staff, Resident Maintenance (RM) Student staff, the ResTech Student staff, SVP Greener Guides. Respond to questions and concerns raised by residents' parents and family members.
• Timely communication with supervisors regarding situations arising with residents and/or student staff.
• During major emergencies (disasters), the on-call RD may serve as the Residential and Dining Services Operations Officer to provide leadership, per the Residential and Dining Services Emergency Disaster Plan.

Policy Management:

• The RD proactively enforces, and ensures compliance with the policies and procedures delineated in the Residential and Dining Services Contract, Residential and Dining Services Policies, Student Conduct Code and the laws of the State of Washington.
• Ensure that policy violations are being confronted and addressed appropriately.
• Review incident reports (IR), the RA log daily, providing appropriate updates to senior staff, follow-up with on-call staff and proper adjudication.
• Address student conduct matters as they arise and/or make referrals to the student mediators and/or the Residential and Dining Services Grievance Officer.
• Make appropriate referrals to the Campus Grievance Officer as described in the Residential and Dining Services Policies and Evergreens' Rights and Responsibilities.
• Accurately and expediently manage the implementation of sanctions, up to and including probation, as per the Residential and Dining Services contract.
• Ensure due process is followed in all conduct meetings, sanctions, and processing of administrative paperwork.

Training:

• The RD will participate with the selection, training, and development of the Resident Assistant (RA) staff.
• The RD is responsible for ongoing RA staff development, taking an active role in planning and facilitating the Fall Training, In-Service training, RA Class, RA retreats, and conference participation.
• At the beginning of each quarter, evaluate each RAs training needs, establishing a list of training goals and objectives to enrich the RAs skills and abilities.
• Coordinate the RA in-service training program with the second professional RD.

Crisis Management:

• The RD provides individual advising with residents and staff as needed within the scope of their skills and training; makes appropriate referrals to appropriate campus and community resources when necessary.
• Provides crisis management, conflict management and mediation assistance for residents.
• Supports and refers residents with psychological and/or medical disorders to the appropriate Evergreen services or public agencies.
• Works collaboratively with Police, Fire and EMS Services, Counseling and Health Services, and Thurston County Mental Health Professionals to provide a supportive environment for residents in need of services.
• When crisis events and incidents occur within the residential communities, the RD must provide and maintain ongoing communication with Residential and Dining Services management, affected student staff, individual students, and appropriate authorities.
• The RD is responsible for providing appropriate documentation of crisis events and incidents, which occur in Residential and Dining Services or with Residential and Dining Services residents.

Residential and Dining Services Management Team:

• Attend and participate in the weekly Residential and Dining Services staff meeting, ResLife staff meetings, Student Affairs meetings and retreats.
• Submit written quarterly reports to supervisor detailing each RA performance in your area of Residential and Dining Services.
• Maintain regular office hours and be readily available for residents, staff, and other members of the Evergreen community.
• Assist the Residential and Dining Services team to ensure the RA staffs proper handling of room transfers, key access, check ins/outs, and resident room consolidations.
• Assist in implementing financial, judicial, and non-student evictions from Residential and Dining Services.
• Communicate timely with supervisor, regarding resident room changes.
• Assist with all relevant Residential and Dining Services publications.
• May serve on college committees and/or Disappearing Task Forces (DTF).
• Perform other duties as assigned.

ADDITIONAL DUTIES

The RD will be assigned to a geographic area of responsibility in Residential and Dining Services, which will determine the size of their RA staff. In addition, each RD will be assigned a specialty area such as: Freshman Housing, Apartment style housing Residential and Dining Services Arbitration Panel or Programming. Additional duties may change from year-to-year depending on the composition of the Residential Life staff.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to promote and maintain a strong commitment to creating living/learning environments, sustainability, cultural diversity, and a restorative justice style of student conduct.
• Ability to effectively interact with, supervise and lead student staff.
• Ability to effectively interact with a multicultural, diverse student community.
• Excellent interpersonal and written communication skills.
• Ability to use sound and appropriate judgment and reasoning; ability to identify strengths/weaknesses of alternative solutions, conclusions or approaches to problem solving.
• Ability to handle multiple tasks requiring a high degree of accuracy and attention to detail and prioritize competing demands.
• Knowledge of crisis response, conflict management and mediation techniques.
• Ability to respond to crisis and emergency situations in an effective and timely manner.
• Ability and desire to train and develop quality programming and leadership skills in a group living situation.
• Ability to maintain confidentiality of student related records and information.
• Ability to understand and comply with established college policies and procedures, local ordinances, and federal and state laws.
• Ability to ensure controls and accountabilities of programming funds, and to manage resources.
• Ability to develop and maintain a working knowledge of computer programs in use by Residential and Dining Services.
• Ability to create, organize and maintain records, files and notes.

CONDITIONS OF EMPLOYMENT

• Persons hired must provide proof of identity and emp1oyment eligibility within three (3) days of beginning work.
• The RD must live in the residence assigned.
• The RD shall remain on campus for the first and last weekends of each quarter.
• The RD shall attend staff development, training, and meetings necessary for adequate performance of assigned tasks.
• The RD is required to uphold and obey established policies of Evergreen and Residential and Dining Services, and to uphold the laws of Thurston County, State of Washington and the Federal Government.
• The RD shall not advance personal, political, commercial, or religious enterprises.
• Breach of confidentiality is grounds for termination from employment.
• Successful completion a personal background check is required.