Interlibrary Loan Frequently Asked Questions

Interlibrary Loan FAQ (Frequently Asked Questions)

What is Interlibrary Loan (ILL)?

Interlibrary Loan is a service that gives current Evergreen students, faculty, and staff the ability to obtain materials that are not available in the Evergreen library collection or through SUMMIT libraries. Books, copies of periodical articles, and other items needed for research may be borrowed from other libraries. Alumni and community borrowers are not eligible for this service, and should request materials through their public library.

Evergreen users: The first time you logon to Interlibrary Loan using your login and password, you will be asked to register for an ILLiad account to request ILL items. 

What is ILLiad?

The user interface is web-based. Each user can logon using their username and a password to access his or her account. To start using ILLiad, each user must register with the system. After the initial registration, only your username and password are needed to access the system. Users can submit and review requests, change their profiles, renew items, and receive electronically delivered documents.

How do I register for an ILLiad account?

From the Evergreen Library home page, under Library Catalog Search Box, select Interlibrary Loan, use your login and password, and then follow the instructions on the ILLiad registration form. If you don't remember this login and password, check the Login Help page for instructions. 

Important: Please input all required user information completely and please do not abbreviate any information.

Once you register, you won't need to do it again. But please update your e-mail address, phone number and home address when you change or move as soon as possible.

How To Submit a Request

  • Please check both the Evergreen library and the SUMMIT library catalog before submitting a request to ILL.
  • Logon to your ILLiad account and follow the instructions. ILLiad is a user-friendly system, but if you have any questions, please contact Miko Francis at 867-6499 or email, 8:30-5:00 Monday-Friday.

Please remember the following types of materials may be difficult to obtain through ILL.

  • Newly published or most recent edition of textbooks
  • Reference collections (dictionaries, encyclopedias, etc.)
  • Books not yet in print, in press, or published in the last 6 months
  • Pamphlets and other ephemeral materials
  • Films/Videos and Audio recordings/CD-ROMS
  • Genealogical materials

Important Copyright Information

Warning Concerning Copyright Restrictions

The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

How much does ILL cost?

We don't pass on any fees or costs to our users. However a study done by The Association of Research Libraries showed that the average cost per ILL request (materials, postage, on-line time, labor, etc.) could often cost in excess of $20.00 per request. We want to be able to keep providing this service for free, so select the materials you request carefully. You may request up to 75 items per Quarter. The Washington State Institute of Public Policy (WSIPP) staff or any other Research Institute's staff may request more than 75 items, but the Institute will be billed to cover the expense.

How long will it take?

The time it takes to receive requested materials generally depends on the lending library. Please use this as a guideline when you are planning your research. If the material is needed by a specific deadline, please indicate this on the request form. ILL staff will try to meet your deadline.

Average transit times:

  • Books and other loans: 10 to 15 working days
  • Photocopies: 2 to 7 working days

Delivery of Articles:

All articles are delivered in PDF format. (Includes: book chapter, thesis when it is available electronically, papers, and documents.)

We will notify you by e-mail as soon as it is available for you to view or download through your ILLiad account.  These documents are retained on the ILLiad server for 30 days then will be deleted by the system.

Delivery of Loans:

Evergreen Campus Students must pick up you ILLiad/Interlibrary loan item at the Evergreen Library Circulation Desk.

Tacoma Campus Students must pick up your ILLiad/Interlibrary loan item at the Tacoma Campus.

Reservation Based/Grays Harbor Students, the ILL office will mail your ILLiad/Interlibrary loan item to your home address.

**You must return the loaned item by US Mail, UPS, FedEx, or bring the item back to the Evergreen State College Library.**

Renewals and Overdues:

Borrowers are responsible for the timely return of all loaned materials to the Evergreen Library Circulation Desk. If loaned items are not returned on time, you will receive three overdue notices. After the 3rd (last) overdue notice is sent, your ILLiad account will be blocked, as well as checking out Evergreen library materials.

Renewals of checked out materials can be requested through your ILLiad account. Use the "View and Renew Checked-Out Items" button on the main menu. It renews your loan for 7 days while the ILL office requests a new due date from the lending library. If the lender does not grant our renewal request, you must immediately return the item, or by the original due date. The ILL office will e-mail you the information.

Fines for ILL books:

You will be billed for lost and damaged ILL materials, at the same amount as we are billed by the lending library. Failure to pay for loss or damage will result in blocking your Library and ILLiad accounts until you clear your library record. Please contact the ILL Office to reactivate your ILLiad account.

The ILLiad/Interlibrary Loan office location: Library 2402

Hours: 8:30-5:00 Monday-Friday


Interlibrary Loan Staff:

  • Miko Francis 360-867-6499
  • Nancy Brewer 360-867-6259