Website Support

Submit a Support Request

Requests are added to our support queue in the order received. You will be contacted by a member of the Evergreen Web Team within three business days of submitting a request. Once your request has been reached, we will follow up to let you know when the work may be completed or to ask for additional information.

Requirements

To help reduce processing time and the need for follow-ups, please follow these guidelines when submitting a request:

  • Request Title: Clearly describe what your request is about in the title. Be specific, do not enter “web site”, “update site”, etc.
  • Webpage URL: Include the valid URL for the page(s) you need assistance with. This allows us quickly to identify the content being addressed.
  • Documentation: List your requested edits and include all files needed to complete the changes. Edits can be entered directly into the form or attached as a document of your choice.

Submit a Website Support Request 
An Evergreen login is required

If your request is urgent, submit a request as usual, then email us at marketing@evergreen.edu 

Accessibility

The Evergreen Web Team aims to maintain an accessible site for everyone. If you or someone you know are encountering barriers to our content, please submit a support request or email us directly at marketing@evergreen.edu.

 

Marketing and Communications

Location

Office Hours

  • Monday - Friday: 8:30 am - 5 pm